General conditions of sale

1. Identification, application and approval conditions 

1.1 The sales of goods via www.l8p.com are offered by L8P NV, with its registered office at Mosveld 125, 1031AD Amsterdam, Netherlands with company number 856.894.357.B01 (hereinafter referred to as the seller ). These general terms and conditions of sale are those of the seller.   

1.2 "Buyer" means any natural or legal person who purchases one or more product(s) via the webshop.   

1.3 The sales conditions apply to all sales offered on and realized via the webshop www.l8p.com or other agreements concluded via the webshop. Everything that is offered on the webshop is online subject to typing errors.  

1.4 By placing an order via the webshop, the buyer declares to have taken note of the terms and conditions of sale and the buyer accepts the terms and conditions of sale by clicking on a box intended for this purpose.       

2. Formation of the agreement 

2.1 A sales agreement between the seller and the buyer is only concluded after the order of the (potential) buyer is explicitly accepted by the seller, who notifies the buyer of this by means of a confirmation email .   

2.2 The receipt of the confirmation email by the buyer is the moment at which the agreement is concluded.  

2.3 The seller reserves the right not to accept the order or, if necessary, to dissolve the agreement without owing any compensation to the buyer, but subject to reimbursement of any sums paid. In particular, if problems have arisen in the past with the person placing the order or his family members in the case of natural persons, as well as if problems have arisen in the past at the specified delivery address or in the case of outstanding invoices.    

3. Prices 

3.1 The prices of the products are indicated in euros.     

3.2 The seller reserves the right to change its prices at any time, nevertheless the products are invoiced on the basis of the rates in force at the time the order is accepted.   

3.3 The seller cannot be held liable for (typing) errors that occur in its offers of which the buyer should reasonably assume that these are (typing) errors. 

3.4 The price due is that which is stated in the confirmation letter.     

3.5 The seller reserves the right to change the price due after the conclusion of the agreement, for example on the basis of price changes that affect the raw materials, shipping costs, new taxes or the like.     

3.6 If the price is increased, the buyer has the right to dissolve the agreement without costs at his expense or obligation on the part of the seller to pay any compensation.     

3.7 The products remain the property of the seller until the price has been paid in full and definitively.    

4. Payment 

4.1 The following payment options are provided for the order of products via the webshop: by credit card: Visa, Mastercard via internet banking: Bancontact/MisterCash through PayPal by Bank transfer. When using the above-mentioned payment systems, the buyer must of course also respect any conditions of the operators involved, and the seller is also not a party in the relationship between the buyer and the operator of the payment system.     

4.2 The seller undertakes to guarantee the safety of the user of the web shop to the best of his ability, but can under no circumstances be held liable for any damage caused by the use of the web shop and in particular for damage caused by third parties who abuse the website or the payment system.     

4.3 The seller respects the rules with a view to allowing the refund of the amounts paid by the consumer in accordance with the Law of 13 June 2014 July 1991 on the right of return.  

4.4 Invoices must be paid within 14 days of the invoice date. If invoices are not paid on time, you will be sent a first free reminder. If you again fail to pay within the due payment term as stated on the first reminder, you will be charged late payment interest as determined by the Law of 2 August 2002 on combating late payment in commercial transactions, as well as a fixed compensation as follows. 

• 20 euros if the balance due is less than or equal to 150 euros; 
• 30 euros plus 10% of the amount due on the tranche between 150.01 and 500 euros if the balance due is between 150.01 and 500 euros; 
• 65 euros plus 5% of the amount due on the tranche above 500 euros with a maximum of 2000 euros if the balance due exceeds 500 euros.    

The dunning costs for each additional reminder is € 7.50 plus the postage costs applicable at the time of shipment.    

5. Delivery 

5.1 The products are sent to the shipping address specified in the order (home address or other address).     

5.2 The seller makes every effort to deliver the products as soon as possible. However, delivery times indicated on the webshop are only indicative.     

6. Warranty 

6.1 Each product purchased through the web shop entitles it to a minimum warranty of 2 years from the date of delivery of the product.

7. Returns 

7.1 The buyer has the right to return their purchase free of charge within 30 days of receipt. 

7.2 To initiate a return, the buyer must contact [email protected] and provide their order number. The buyer will then receive a return form and a prepaid return label. 

7.3 To qualify for a full refund, the buyer must comply with the following conditions: The product must be returned in its original packaging. All accessories and included items must be present. The product must be in the same condition as when it was received. 

7.4 Upon receipt, the return will be inspected. If all conditions are met, a refund will be issued within 14 days of receiving the return. 

7.5 Exchanges are not possible.

8. Privacy 

See separate section “privacy policy”     

9. Applicable Law 

9.1 The sale to which the present terms and conditions of sale relate is subject to Dutch law.